Privacy Policy
Who we are
Seamfall is made by [developer / company name], [address], contact: [support email].
What we collect
| Data | Why | Kept |
|---|---|---|
| A random install ID and a per-install signing key, created on first launch | Keep your progress on our server and verify your requests | Until you delete your account |
| Game progress (heroes, cards, currencies, items, battles, missions, guild membership, rankings) | To run the game | Until you delete your account |
| Display name and chosen avatar | Shown to other players | Until changed or deleted |
| Chat messages and reports | Guild/global chat and moderation | 90 days, reports up to 1 year |
| Birth year (only the resulting age band is used) | Age-appropriate purchase limits | Until you delete your account |
| Purchase records (order ID, product, price, time) | Deliver purchases, spending limits, refunds, legal obligations | As required by tax law, even after deletion |
| Crash/error reports (error text, app version, device platform) | Fix bugs | 90 days |
| IP address | Abuse protection and rate limiting (in memory only) | Not stored |
Sharing
We don't sell data. Service providers who host our servers (Railway, database) process data on our behalf. Google Play processes payments under its own privacy policy. We disclose data if the law requires it.
Children
The game asks for a birth year. Players under 13 can play but cannot make purchases; players 13–17 have monthly spending caps. We don't knowingly collect more than what's listed above from anyone.
Your rights
You can view most of your data in the game. You can delete your account at any time in More → Settings → Delete account; this permanently removes your progress and profile. If you can no longer open the game, use the data deletion page or email [support email] with your friend code. EU/UK residents may also request access, correction or portability, and may complain to a data protection authority.
Download your data. You can get a copy of everything our server stores about your install as a machine-readable JSON file (GDPR Art. 15 and 20), requestable up to 3 times per hour, from Settings → Download my data in the game. It never contains your secret keys, transfer codes, or device/purchase tokens.
Security
All requests are signed per install and sent over HTTPS. Transfer codes are stored only as hashes.
Changes
We'll post changes here and, for material changes, in the game.